Return and Refund Policy

BirdSmart - No Refund Policy

Thank you for choosing BirdSmart for your avian needs. We appreciate your business and are committed to providing you with high-quality products and services. Please take a moment to review our No Refund Policy before making a purchase.

1. All Sales Are Final:

Once a purchase is made, including deposits on birds, it is considered final. We do not entertain any requests for refunds, returns, or exchanges.

2. Product Inspection:

Customers are encouraged to thoroughly inspect all products upon receipt. If you receive a damaged or defective item, please contact our customer support within 48 hours of delivery. We will assess the situation and provide assistance accordingly.

3. Change of Mind:

BirdSmart does not accept returns or refunds for purchases made due to a change of mind, personal preference, or any other non-defective reason.

4. Deposits on Birds:

Deposits made for the reservation of birds are non-refundable. Once a deposit is paid, it is considered a commitment to purchase, and the amount is not subject to refund under any circumstances.

5. Cancellations:

Once an order is placed, it cannot be canceled or modified. Please double-check your order before completing the purchase.

6. Refusal of Service:

BirdSmart reserves the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe a customer violates our policies or engages in fraudulent activities.

7. Contact Customer Support:

If you encounter any issues with your order or have questions about our products, please contact our customer support team at birdsmartsandiego@gmail.com within a reasonable timeframe.

By making a purchase with BirdSmart, you acknowledge and agree to abide by our No Refund Policy. We appreciate your understanding and cooperation.

Thank you for choosing BirdSmart!

Terms and Conditions

BirdSmart - Terms and Conditions

1. Acceptance of Terms:

By accessing and using the BirdSmart website or purchasing our products, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Product Information:

We strive to provide accurate and up-to-date information about our products. However, BirdSmart does not warrant the accuracy, completeness, or reliability of any product descriptions, prices, or availability.

3. Orders and Payments:

Placing an order with BirdSmart constitutes an offer to purchase our products. All orders are subject to acceptance by BirdSmart. We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability or errors in pricing.
Payment for orders must be made using the accepted payment methods outlined on our website. By providing payment information, you represent and warrant that you have the legal right to use the payment method.

4. Shipping and Delivery:

BirdSmart aims to process and ship orders promptly. However, delivery times are estimates and may be subject to delays beyond our control. BirdSmart is not responsible for any loss or damage resulting from delayed deliveries.

5. Privacy Policy:

Your privacy is important to us. Please review our Privacy Policy, available on our website, to understand how we collect, use, and safeguard your personal information.

6. Intellectual Property:

All content and materials on the BirdSmart website, including but not limited to logos, images, and text, are the intellectual property of BirdSmart and may not be used without our express written consent.

7. Limitation of Liability:

BirdSmart shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our products or services.

8. Modifications:

BirdSmart reserves the right to modify, suspend, or discontinue any aspect of its services or these terms and conditions at any time without notice.

9. Contact Information:

For inquiries or concerns regarding these terms and conditions, please contact BirdSmart at customer_support@birdsmart.com.

By using BirdSmart's services, you agree to these terms and conditions. Thank you for choosing BirdSmart!

Return and Refund Policy

Terms and Conditions

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